Dec 17, 2024 · Without much debate, the general consensus of what dominated restaurant headlines in 2024 proved twofold: value (inflation) and tech adoption. Naturally, those are very expansive buckets with multiple webs to spread out, whether it’s the state of the consumer amid price hikes or where a new administration might take the industry. We’ve covered many of […]

Dec 10, 2024 · It is officially that time of year again. Recently, we shared some tech predictions from QSR’s 2024 Digital Disruptors.Now, let’s bring a few lead points to surface: One, challenges, today and into next year; it also feels paramount to get a sense of the health of the restaurant consumer, a point that’s felt convoluted, to say the least, throughout the …

Aug 5, 2024 · DOWNLOAD THE FULL REPORT HERE GO TO THE CHARTS: About the QSR 50/ The QSR 50 is an annual ranking of limited-service restaurant companies by U.S. system-wide sales. QSR magazine collected information directly from restaurant companies from March to May 2024. * Indicates a number estimated by QSR. ** Indicates a number estimated by Datassential. […]

Aug 5, 2024 · The quick-service industry has entered a key turning point in the post-COVID environment. After a few years of big-time operators claiming customers understand inflationary prices, that tolerance has seemed to dissipate quickly. In response, restaurants have scrambled to roll out value deals to win back the price-conscious customer. However, chains …

Nov 4, 2024 · While it’s unlikely to meet the white-hot levels of deal-making of 2021 and 2022, the QSR industry is poised for an uptick in mergers and acquisitions (M&A) in 2025. What’s driving this prediction? Pent-up demand coupled with supply, the need for strategic technology implementation, and natural inorganic growth all play roles. Here are our insights […]

Oct 16, 2024 · It is no secret that the integration of artificial intelligence (AI) is revolutionizing the way businesses manage operations and enhance customer experiences—and the drive-thru QSR space is no exception. This year, 16 percent of restaurant operators plan to invest in artificial intelligence, for example, including voice recognition, according to a …

May 17, 2024 · Communication is crucial to every part of Raising Cane’s business, says co-CEO and COO AJ Kumaran. The fast casual has an internal app called “One Love Crew” where employees post about success stories, farewells, and everything in between. The company that built the app said the chain has the highest engagement rate of any brand. […]

Dec 19, 2024 · The last few years have brought seismic shifts to the foodservice industry, from the rise of third-party food delivery apps and ghost kitchens to increased costs and economic pressures. Changes in consumer habits and dining choices are setting the stage for transformation in 2025. The New Consumer Archetype Today’s dining landscape is riddled with complexities, […]

Nov 19, 2024 · Every year, the food industry collectively scrambles to determine the top trends that will define the months ahead. These are the foods, flavors, ingredients, and dishes that are supposed to keep your concept and menu fresh and exciting in your customer’s eyes— shortcuts to success, you might say. The past decade are filled with the […]

Jan 29, 2025 · As quick-service restaurant operators navigate an increasingly competitive and ever-evolving market, understanding industry trends is of paramount importance. Restaurant365’s 2025 State of the Restaurant Industry Report offers a comprehensive analysis of the trends, challenges, and opportunities shaping the foodservice landscape. This report provides an essential resource, delivering ...